Returns & Exchanges
At PYRA ELEMENTS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition fashion pieces. If your selection doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.