Frequently Asked Questions
Everything you need to know about your PYRA ELEMENTS experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to receive a prepaid return label and initiation instructions.
Are your materials sustainably sourced?
Yes, PYRA ELEMENTS is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with certified fair-trade manufacturers.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I ensure I choose the correct size?
Each product page includes a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.